How to get email notification for every project created in JIRA ?

Aisha M
Contributor
January 11, 2019

My Project lead wants to get an email notification every time a new project is being created in JIRA.

How do I configure this ? Please help. Thank you

3 answers

1 accepted

2 votes
Answer accepted
Leo Diaz DEISER
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 10, 2020

Hi @Aisha M !

 

Recently, we have released Profields 7.0. This version includes and integration with Automation for Jira, with this integration you can send an email when a project is created:

Image result for profields and automation trigger

 

If you want to know more register now >> http://bit.ly/3cIzq9c

Christel Gray
Contributor
October 11, 2021

This is great! What is the smart value for identifying the user who created the new project?

Thank you!

Christel Gray
Contributor
October 11, 2021

Got it: {{initiator.displayName}}

1 vote
Joe Pitt
Community Leader
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January 11, 2019

In my experience JIRA should be treated like any production system and change controls should be entered for any updates including new projects, workflows, select lists, fields, etc. If for no other reason than to get the users desires (requirements) on paper so there is no misunderstandings. This will help you in the long run and solve your problem. Creating a project would have different workflow than updating a select list so you can have a custom notification in the post function of the workflow that begins or ends the project work and have the project lead notified when those happen. 

From a management side, tracking JIRA updates gives them a window into the activity of maintaining the tool.  

Aisha M
Contributor
January 15, 2019

@Joe Pitt Thank you for the comment.

We have automated the creation of project through the use of groovy scripts. So, for audit purposes we want to get a notification for every projected that is being created. Is this something we need to configure through the notification schemes ? 

Joe Pitt
Community Leader
Community Leader
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January 16, 2019

Notification schemes are triggered by events in the post functions in workflow transitions.  Creating a project doesn't trigger an event

Joe Pitt
Community Leader
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January 16, 2019

@Aisha M Even though you are creating the projects in a script, however you manage requesting the project (I still say they should be under change control) should send notification to the manager that one is requested. 

Aisha M
Contributor
January 22, 2019

@Joe Pitt Any help on what post function I must use to send out an email notification ? Thank you 

Joe Pitt
Community Leader
Community Leader
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January 22, 2019

You can create a notification event, say 'create project' and in the workflow to create the project you can fire that notification event in the post function for either the create or close transitions. Then update the notification scheme to have the manager be notified when the event is fired. As you will be changing the default notification event you should also add the users you would want to be notified upon creation or closing to the event. 

Aisha M
Contributor
January 23, 2019

@Joe Pitt Thank you for the reply.

How do I create a notification event ? Can you please help

Joe Pitt
Community Leader
Community Leader
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January 23, 2019
Aisha M
Contributor
January 23, 2019

@Joe Pitt Will check it out. Thank you !

Joe Pitt
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 24, 2019

this is a know problem. Sometimes when you open the link directly it appends text to the end making it invalid. Copy/paste the text into the browser instead of clicking on the link.

0 votes
Rajesh Ramankutty
Contributor
January 11, 2019

@Aisha M you want to configure notification for new issue creation or new project creation?

Aisha M
Contributor
January 15, 2019

@Rajesh Ramankutty Hi, for new project creation. Thanks

Rajesh Ramankutty
Contributor
February 3, 2019

Did you found solution

CécileV February 14, 2020

Hi,

I have the same request, to notify a list of users when a new project is created. 

I checked the notifications but none is related to project creation.

Any idea to get this possibility without going throught the workflows?

Aisha M
Contributor
March 11, 2020

@CécileV  Hi , Please check the above comment regarding Automation for JIRA add on 

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