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How to fix this below issue and anybody can tell me

{    "errorMessages": [],    "errors": {        "Summary""Field 'Summary' cannot be set. It is not on the appropriate screen, or unknown."    }}

6 answers

@Dirk Ronsmans @Liam Green Thanks team its now worked

0 votes
Liam Green Community Leader Jun 02, 2021

Hi @JIRA Account 

Welcome to the Community!

Where are you experiencing the error?



@Liam Green 

I am facing this issue in postman for creating the jira issue and This is my request and response 



     "fields": {               "project": {                     "key""SAM"                       },                        "Summary""create issue in RS project",                      "description""Creating of an issue using project keys and issue type names using the REST API",                      "issuetype": {                            "name""Bug"                                                   }                    }                }



{    "errorMessages": [],    "errors": {        "Summary": "Field 'Summary' cannot be set. It is not on the appropriate screen, or unknown."    }}

0 votes
Liam Green Community Leader Jun 03, 2021


Postman isn't something I have knowledge of - so hopefully there will be someone else on the community who can help

0 votes
Dirk Ronsmans Community Leader Jun 03, 2021

Hey @JIRA Account ,

As you are using Cloud, take a look at the documentation first.

also I notice you use Summary  as fieldname, could you try using summary (all lowercase)?

Another thing is to make sure the user you are using to do the  call actually has access to the project and has create permissions

0 votes
Liam Green Community Leader Jun 03, 2021

@JIRA Account 

Glad it's working - if Dirk's answer helped, don't forget to 'accept' it.



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