How to find out who has changed status in Jira

[Khalil Kazi]

updatedDate >= startOfMonth() AND status changed by "X user"

This query was working perfectly fine till few weeks back but it suddenly giving an error now.

[Andy Heinzer]

Hi Khalil,

I see you are using Jira Cloud and are recently unable to make this JQL search that references a username.  There have been some recent changes to Jira Cloud in regards to usernames.  In a board sense, these changes were announced in the blog post: Say goodbye to usernames in Atlassian Cloud

From that page:

Why is Atlassian doing this?

Atlassian is making a number of changes to our products and APIs in order to improve user privacy in accordance with the European General Data Protection Regulation (GDPR). 

There is also a page in regards to this specific change detailed in Changes to usernames in Jira Cloud.

Did you save this search as a filter?  Or is this just a search you have been typing in manually, or perhaps from a saved bookmark/favorite?

I ask because if this was a saved filter, I would expect that this would have been updated to use the user's accountId value instead.  In which case this search can still work with that accountId value.  But if this was just a bookmarked search, and not a saved filter, then the conversion is not automatic.

One alternative way to find the user's account id.  Try going to your $jiraCloudURL/people/search  You can search for this user here. When you click on their name the site URL will change to $jiraCloudURL/people/{accountid}

You can use that accountid value in the JQL search to make this work instead of the username itself.

I hope this helps.

Andy

[Petter Gonçalves]

Hello Khalil,

Welcome to Atlassian community!

The query you mentioned has worked just fine in my personal JIRA Cloud instance, so I believe that maybe the username you added in the query has changed on your JIRA site.

Can you please confirm if the user you are adding in the query is still using the same username/e-mail in the User Management page? If you are not an admin, please ask your site admin to check if the username you adding in the query is the same configured in the user management page.

Additionally, can you please provide us the error you are facing when performing the search?