A colleague send me a remark around the search issue.
I have a disabled user (he left the company) and I want to list all issues assigned to this user.
If my colleague uses the basic search (screen shot), he doesn't find user
However only if he uses the advanced search and search issues with user account, he finds issues.
I suppose that JIRA is not able to translate user because it's inactive and if we use advanced search, JIRA search the raw value (firstname.lastname) from the database and give the result.
For your information: we are connected on Active Directory for user management.
Someone could confirm me my theory?
Hi Cedric, I can confirm the theory you shared is correct.
I found a knowledge arcticle about the same topic: https://confluence.atlassian.com/jirakb/search-for-inactive-users-346947771.html
Within this article there is a link to a feature request that has been closed with the JIRA 7.3 fix version: https://jira.atlassian.com/browse/JRASERVER-32874
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs