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How to filter the JIRA issue by summary test and send email notifications to the particular user.

Hi Team,

How to filter the JIRA issue by summary test and send email notifications to the particular user.


Needed email notification for the particular issues of a project, where the issue can be filtered by  Summary text Example:- project = ProjectName AND summary ~ SearchText. 

Please do let us know how we can configure the same. 

Version - v8.5.1#805001 we are using. 

Thanks & Regards,


1 answer

0 votes
Jack Community Leader Dec 27, 2019

Hi @Senthilnathan VS , your JQL is accurate and should work. Please verify if you are indeed able to achieve the desired results from the filter once you enter the exact variables. Now regarding the second part of your requirement - “and email a  particular user” - is the user static and do you want the email to occur once or repeatedly on som schedule or trigger event? 

you can use the Subscription feature to setup an subscription that will email the results of a filter on a regular schedule, e.g. daily or weekly. Just save the filter and then click on details.

if you wish to only share the results once then simply click on the share icon at the top of the filter results and enter the user.

if you wish to send the results as a result of some trigger event you would need an automation or scripting addon.

Hi Jack,

Thanks for your updates, please find my reply below.

1. Filtering

Yes the JQL is working without any issue and very clear about it. 

2. Email notification

The user who is going to notify is the static one, but the use case is if any new bug is raised and matched the above filer condition an email to send as a notification with the summary and reporter name.  

Please suggest for the same, if this can be achieved by using automation or scripting addon then share us the link who to configure them. 

Thanks & Regards,


Jack Community Leader Dec 29, 2019

Free OOTB solution - use a subscription for the filter you created and send an email daily. Advantage - free and easy, disadvantage - isn’t a real-time notification when issue is created with the specified summary 

Addon - use Automation for Jira or similar. Advantages - aligns precisely with your requirement, disadvantage - not free unless you happen to create less than 300 issues per month in which case you could leverage Automation for Jira Lite.

Hi Jack,

Thanks for your update, will try both options and if any further assistance needed will revert you back. 

Good day.

Thanks & Regards,


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