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How to filter notifications using JIRA Cloud Slack integration? Edited

Update August 2018:

There is actually an official feature request ticket: so instead of liking my question here, which probably doesn't really do anything, maybe vote on that ticket. Thanks!

The official Atlassian JIRA slack integration (jirabot / slackbot) is really useful and our team loves it. However, the configuration seems fairly limited so far. It only lets you choose a project and some other basic settings to choose if issue creation and updates posts a message to the channel. However, this quickly become noisy because you can't filter what you want the team to see. Mainly, we'd like to see items filtered by a certain team or only for certain state transitions.

Is it possible to do any advanced filtering by any arbitrary criteria using JQL?

Without this filtering, we usually leave the activity notification stream disabled in most channels, which is one of its best features. Is there any way to do this? Is this feature going to be added soon? I know Atlassian has their own competing team collaboration platform but they should still support all of their customers.



25 answers

1 accepted

3 votes
Answer accepted
trev Atlassian Team Jun 27, 2019

This functionality has shipped! You can access it by typing `/jira manage` to edit your subscription and add JQL filtering.

+1 this would be a huge improvement. Same thing to other features I hope are in the roadmap, e.g.: Providing the ability to create / transition issues.

Definitely +1 here too.
Currently Slackbot is posting for all issues moved to 'Review' column, but our developers are split in frontend and backend developers and corresponding Slack channels. 

A JQL filter to determine something like 'labels in (frontend)' go to Frontend Slack, and same same for backend.

+1 I have two teams sharing a single Jira. but have their own channels in Slack. I'd like to have to chance to filter which messages from jirabot go to which channel based on JQL expressions.


I consider it a severe limitation that I can only define _one_ filter rule for one Jira project: For Bugs and Stories I'm only interested in Done-events, while for tasks I'm interested in all status updates. Would be great to be able to distinguish that. Without it the jirabot is less useful for me.

Faced the same problem. Issue filter or filter for other fields (label or component) would be enough

Same here. It would be great to be able to filter by Component.

YASSSSss.. this is what I need, to be notified in Slack only if the Documentation component is applied.

How about by issue? Looking to create a different Slack channel per issue within a project. 

Currently, there is a restriction on this. Only one slack channel per Jira Project. This needs an upgrade..

Like Amanda Robinson likes this
trev Atlassian Team Oct 08, 2019


You can create multiple connections per Jira project. Just type `/jira connect` in the channel and you'll be able to great a new subscription. 



You can use JQL to create a subscription for an individual ticket. Just use JQL along the lines of "issue key = KEY-1234" 

You can create multiple connections per Jira project BUT they all use the same filter settings or JQL query. While in the UI you see each connection to a Slack channel and they all have an edit link, change any one of them and it changes the settings for all of them.

So, for example, you cannot send only bug issues to one channel and stories to another.

This makes the app fairly useless in my opinion. You can replace your personal notifications in email with slack, but there's no way to filter different issues within a project into different channels.

1 vote
trev Atlassian Team May 01, 2019

Hi everyone!

We're looking for some help beta testing this feature. We'd love to include you all so we can hear your feedback and you can help us build an awesome experience!


If you fill out this form, I'll add you to the beta list and you'll hear from me soon :)


Trevor Thompson

Product Manager, Product Integrations

@trev when will this feature be live? I have my fingers and toes crossed that it will be soon!

trev Atlassian Team Jun 27, 2019

Hey @alexis_panzer , this functionality has shipped ! You can see it by typing `/jira manage` and editing your subscription

Like Mouli likes this


Come on Atlassian :-/

+1 Add this feature to Slack integration there is no point of moving from Hipchat to Slack if this doesn't work.

+ 1 same problem as above. Creating too much noise in the Slack channel 

Same here! Come on Atlassian!

+1 please do this

Needing and Label and Component filter too please. Is there a feature request ticket for that I should be watching instead?

My bad, that JSWCLOUD issue is exactly what I'm looking for.

+1 need to filter on a custom field.  Thanks!


Need to have this!

Works like a charm!

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