How to enable jelly service?

Hi:

I want to enable jelly service but failed. My JIRA is an in-house instance, version is

(v5.0.3#729-sha1:bf569e4), running on a Linux box. Here is my steps:

1) Shutdown JIRA

2) Append "-Djira.jelly.on=true" to env JAVA_OPTS in file jira/bin/setenv.sh

3) Restart JIRA.

I confirm that new option has been taken by checking java command line:

# ps -ax|grep java

/jira/opt/jira/jre//bin/java -Djava.util.logging.config.file=/jira/opt/jira/conf/logging.properties -XX:MaxPermSize=256m -Xms256m -Xmx768m -Djava.awt.headless=true -Datlassian.standalone=JIRA -Dorg.apache.jasper.runtime.BodyContentImpl.LIMIT_BUFFER=true -Dmail.mime.decodeparameters=true -XX:+PrintGCDateStamps -Djira.jelly.on=true -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.endorsed.dirs=/jira/opt/jira/endorsed -classpath /jira/opt/jira/bin/bootstrap.jar -Dcatalina.base=/jira/opt/jira -Dcatalina.home=/jira/opt/jira -Djava.io.tmpdir=/jira/opt/jira/temp org.apache.catalina.startup.Bootstrap start

However, after login in JIRA using administrator, I cannot find where "Jelly Run" is in

"System->Advanced" mentioned by the link below, or where to add the Jelly service

in "System->Advanced->Service" tab.

https://confluence.atlassian.com/display/JIRA/Jelly+Tags

Here are some Q/A references, but do not work for me.

Please help me out, thanks in advance!

https://answers.atlassian.com/questions/1843/jelly-runner

https://answers.atlassian.com/questions/33220/java-djira-jelly-on-true-where-to-paste-it-in-bin-to-enable-my-jelly

3 answers

This widget could not be displayed.
Yew Teck En Atlassian Team Jun 25, 2013

try to use the keyboard shortcut 'g' + 'g' and search for Jelly Runner. It would be easier than search the option under Adminsitration UI :)

This widget could not be displayed.

Can you check if there is some sreferences to jelly in "System Info" admin tab?

Maybe you Jira isn't taking into account the jelly parameter, try to edit setenv.sh to put it the last of all JAVA_OPTS. Some parameter are taken into account only if they are in some order (e.g. -Xmx or Xms are ignored if they are in the last positions)

Hi Alex:

I "append" that option to variable JAVA_OPTS, it is at the end of it. thank you

In System Info, I can see this:

jira.jelly.on true

This widget could not be displayed.

Hi Teck:

Thanks for you reply.

"Services Jelly" shows up after I input "jelly", but the I was re-directed to "System->Advanced->Service" page where I still cannot find how to add Jelly service. The page is like this: (sorry, I donot know how to upload screenshot here)

------------------------------------------------------

Advanced:

Indexing

Attachments Add Service

Events Mail Handlers should be added or edited via our new Incoming Mail section

Services

Scheme Tools

------------------------------------------------------

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

111 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you