Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,299,606
Community Members
 
Community Events
165
Community Groups

How to download JIRA presentation template

Hi there, 

 

I wanted to download "Make the case for Jira Software Data Center with this presentation template", for which I entered all the required details twice but haven't got the template yet. 

Thanks

3 answers

0 votes

Hello @Nikhita Batra ,

Checking this out I am not seeing anything that would be blocking this from completing, I would recommend checking your spam folder as a first step to see if it was blocked and make sure your mail server is not blocking the content. 

The email containing the download link will be coming from is:

Team Atlassian <team@eml.atlassian.com>

Either check the mail logs to see if you can see any mentions in the logs or reach out to your company's email admin to do the same if you do not have access to the mail server.

Additionally, I just want to verify if you are using a registered domain and not using a public account such as a Gmail address.  As using a Gmail address you should be seeing an error when attempting to submit the download request noting:

Please enter your business email address. This form does not accept addresses from gmail.com

Regards,
Earl

Hi @Earl McCutcheon 


Thanks for the help.. I've got the file.. It was in the junk folder. 

But i was looking for a business case ppt that would explain Jira as a software we can use for project management. Explain how Jira works. 

If there's anything like that, it'll be a great help

Like # people like this

Hi @Nikhita Batra ,

Thanks for the confirmation I'm glad to hear the file was located.

As for information on using Jira software for Project management that topic goes wide and deep really fast, and we have a ton of resources, but I think the following should get you started down the right path:

Each of the above links contains a lot of information individually but also links to other subpages with more conditional approaches.

Check it out and see if it helps out.

Regards,
Earl

Like Calogero Kalos Bonasia likes this

Hi @Jack Brickey 

Yes that is the document I'm looking for but haven't received yet.. It has been 3 days now.. 

Is there any way I can get it soon? 

0 votes
Jack Brickey Community Leader May 03, 2022

Hi @Nikhita Batra ,

for the benefit of others you are speaking of this document template - business-case-jira-software-presentation .

I just gave it a try and I too have not immediately seen. It may take a bit of time but would expect it to be immediate. I will escalate to see if an Atlassian can assist.

Jack Brickey Community Leader May 03, 2022

Hi @Nikhita Batra ,

as an update I did receive mine. I assume you did as well? 

Jack Brickey Community Leader May 03, 2022

I would recommend trying to resubmit. Mine came across within 30 minutes.

Hi, 

I have submitted thrice in last three days.. but didn't receive. 

Jack Brickey Community Leader May 03, 2022

Just hang tight. As I have escalated I expect and Atlassian will stop by this thread and address it for you. In the meantime be sure to check your junk mail.

Suggest an answer

Log in or Sign up to answer
TAGS

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you