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How to disable the close ticket option from my developers ?

Ofer Brilant September 24, 2019

HI,

I would like the close ticket option to be available only to the ticket reporter (or administrator) and not the developers.

 

I'm using the default and basic JIRA Flow.

 

Can you please advice how this can be done ?

2 answers

1 accepted

4 votes
Answer accepted
Joe Pitt
Community Champion
September 24, 2019

Put a condition on the transition to closed to allow only the reporter or administrator. I would put the Project Admin role. 

Ofer Brilant September 25, 2019

Thanks a lot. It did the trick !!!!   although it took it a day to get updated.

0 votes
fran garcia gomera
Rising Star
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September 25, 2019

You could also edit the permissions scheme (be careful if it is defined for more than one project) and allow the close permission to your will 

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