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How to disable notifications from Slack?

I've added the Jira app in Slack and now I get too many notifications from the whole company's projects which is very distracting. How can I remove the notifications and/or remove the Jira app from my Slack, without removing it from the workspace of the whole company?

1 answer

0 votes
Jonny_Adams Community Leader Aug 30, 2018

@Andreas Tsitouras Are you a Slack admin? If so, click on the dropdown arrow in the upper left corner of your Slack chat window, hover over 'Administration', and select 'Manage Apps'. A browser window will open. Select Jira alerts and you should be able to edit your configuration there.

@Jonny_Adams Hello and thanks for your answer.

Unfortunately I'm not an admin and do not have this option.

Any other ideas?

Jonny_Adams Community Leader Aug 30, 2018

You could mute the channel. Select the channel, click on Settings (gear) next to the search bar, choose notifications preferences..., and choose what you want to see.

@Jonny_Adams Thanks again for your answer. Unfortunately this is not a channel, but rather an app and such an option is not available on settings.

I know this becomes a bit tiring, but if you have any other ideas, I'd highly appreciate it. :)

Jonny_Adams Community Leader Aug 31, 2018

@Andreas Tsitouras, is this an Atlassian Marketplace app? If so, can you post a link to the marketplace app you are using?

Hi @Jonny_Adams !
I'm just facing the same situation as Andreas...

I just got it from here:
https://slack.com/apps/A2RPP3NFR-jira-cloud

https://marketplace.atlassian.com/apps/1216863/jira-cloud-for-slack-official?hosting=cloud&tab=overview

Is there any way to configure notifications for this app?

Daniel_Eads Atlassian Team Dec 09, 2019

Hi @Vicente_Siufi , welcome to the Community!

The quickest way to configure Jira notifications is to type /jira manage in a channel and then click through to whichever Jira projects are configured to send notifications. The configurations listed by the app are clickable:

image.png

Depending on the Jira project's permissions, you may need to reach out to a Jira project administrator for help modifying the project's Slack notifications.

I'd also recommend checking out the documentation for the integration to learn more about the notification options. You can dial down the number of events that trigger notifications, and you can also change the display style of the notification.

Cheers,
Daniel

Like Vicente_Siufi likes this

Thank you Thank you Thank you for having this discussion, very helpful.

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