How to disable Jira admin login verification prompt

I'm a global admin for our JIRA instance. Whenever I go into the admin screens, I'm prompted to verify my credentials with pretty much every click of the mouse. It is such a nuisance to have to continuously re-enter my password when I'm trying to configure a new project's screens, workflows, etc. Is there any way to turn this validation off by user?

jira admin prompt.png

3 answers

1 accepted

This widget could not be displayed.

This feature is called ‘Web-Sudo’. This property can be disabled by adding an entry to the file available in the <JIRA-Home> directory as follows: = true.


Location of JIRA Home/var/atlassian/application-data/jira

and warning This file may not exist if you are using a new installation or an upgraded installation where your previous JIRA application versions had never been customized. If this file does not exist, create it using a text editor. 

This widget could not be displayed.
Daniel Wester Community Champion Oct 10, 2014

See but you might want to consider bumping up the interval instead.... I've found it quite handy as a "are you sure?" warning...

This widget could not be displayed.

Thank you for the responses! I will try them out!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

593 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you