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How to disable Jira admin login verification prompt

Heather Treski October 10, 2014

I'm a global admin for our JIRA instance. Whenever I go into the admin screens, I'm prompted to verify my credentials with pretty much every click of the mouse. It is such a nuisance to have to continuously re-enter my password when I'm trying to configure a new project's screens, workflows, etc. Is there any way to turn this validation off by user?

jira admin prompt.png

3 answers

1 accepted

4 votes
Answer accepted
Vishnukumar Vasudevan
Community Champion
October 14, 2014

This feature is called ‘Web-Sudo’. This property can be disabled by adding an entry to the jira-config.properties file available in the <JIRA-Home> directory as follows:
Jira.websudo.is.disabled = true.

Alexander Pampushko July 3, 2016

file  jira-config.properties 

Location of JIRA Home/var/atlassian/application-data/jira

and warning This file may not exist if you are using a new installation or an upgraded installation where your previous JIRA application versions had never been customized. If this file does not exist, create it using a text editor.
https://confluence.atlassian.com/jirakb/how-to-edit-the-jira-config-properties-file-317194938.html 

Like Randall Ellefsen likes this
Meierijstad
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August 6, 2019

jira.websudo.is.disabled = true it wasn't working with a capital J(ira...)

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3 votes
Daniel Wester
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October 10, 2014

See https://confluence.atlassian.com/display/JIRA/Configuring+Secure+Administrator+Sessions but you might want to consider bumping up the interval instead.... I've found it quite handy as a "are you sure?" warning...

0 votes
Heather Treski October 20, 2014

Thank you for the responses! I will try them out!

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