I want to enable a way to visually distinguish between interal users and external users on Jira.
There are two ways to define an internal users:
As long is there a way to this, any of the two above options are ok.
Note: One idea would be to have different avatars for internal users, I've seen this as a common practice on some companies.
If you are using an LDAP for your internal staff, you could pick a different attribute for Display Name (or add a new attribut that looks exactly how you want it, eg. Fred Smith [Citrix]).
It's a shame it doesn't let you add a suffix like this site does.
If you're not using LDAP, as a really nasty hack you might be able to periodically run an update statement directly on the Jira backend that ensures all users with email addresses ending in *.whatever.com have the applicable company suffix appended to their display name.
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