How to differentiate internal users from external users in jira?

I want to enable a way to visually distinguish between interal users and external users on Jira.

There are two ways to define an internal users:

  • have an email address from one of the internal domains (like * *
  • be part of a specific jira groups

As long is there a way to this, any of the two above options are ok.

Note: One idea would be to have different avatars for internal users, I've seen this as a common practice on some companies.

1 answer

If you are using an LDAP for your internal staff, you could pick a different attribute for Display Name (or add a new attribut that looks exactly how you want it, eg. Fred Smith [Citrix]).

It's a shame it doesn't let you add a suffix like this site does.

If you're not using LDAP, as a really nasty hack you might be able to periodically run an update statement directly on the Jira backend that ensures all users with email addresses ending in * have the applicable company suffix appended to their display name.

Thanks Sam, still this is not possible as in most corporate environments modifying LDAP schema is almost impossible. Even editing a single entry requies a lot of time.

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