Is there anyway to deactivate the user directly in the MySQL DB?
We can't come via the UI as we are facing following two
1) We have reached the maximum number of users
2) Suspect that there is a damage "JIRA Users" group as we can't login to JIRA web page. Our LDAP sees that users are getting authenticated..
We need to deactivate one user, and then create a local account directly in the DB
Your approach won't work. Even if you deactivate the user, it will still appear in Jira as deactivated, and it will hide the internal user. If you move the internal directory above the LDAP directory and then create the user in there, that one will hide the LDAP user. However, that leads me to another question - why? Why do you think you need to add a copy of a user? More specifically, there's not really enough description of the *actual* problem here. You say you're over your user limit - that's fine, an admin can still log in an deactivate as many users as you need to get down below the limit. I'm not sure how you'd "damage" a group, in a way that would stop admins logging in.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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