How to delete a user directly form the DB ( My Sql )

[Hapantantrig Perera]

Is there anyway to deactivate the user directly in the MySQL DB?

We can't come via the UI as we are facing following two

1) We have reached the maximum number of users

2) Suspect that there is a damage "JIRA Users" group as we can't login to JIRA web page. Our LDAP sees that users are getting authenticated..

We need to deactivate one user, and then create a local account  directly in the DB

[Udo Brand]

I would ask Atlassian Support in this case. I don't know what happens if you update the "active" field in CWD_USER table.

[Nic Brough -Adaptavist-]

Your approach won't work. Even if you deactivate the user, it will still appear in Jira as deactivated, and it will hide the internal user. If you move the internal directory above the LDAP directory and then create the user in there, that one will hide the LDAP user. However, that leads me to another question - why? Why do you think you need to add a copy of a user? More specifically, there's not really enough description of the *actual* problem here. You say you're over your user limit - that's fine, an admin can still log in an deactivate as many users as you need to get down below the limit. I'm not sure how you'd "damage" a group, in a way that would stop admins logging in.

[Udo Brand]

I don't recommmend to delete a user, better deactivate him.

https://confluence.atlassian.com/display/JIRA/Managing+Users#ManagingUsers-Deactivatingauser