How to customize the dropdown for Issue 'Priority' so as to reflect only 1.High, 2.Medium,3.Low

[Gautam Salwan]

When logging and tracking issues and selecting their 'Priority:' we currently we have about 14 choices to select from. This is causing a mixup  between teams as each have their choice. For my very specific project I would like to see only 3 choices here, 1.High, 2.Medium, 3.Low.

How can I customize this priority dropdown for just my project.

Fyi - I have been assigned the administrator role on Jira but am unable to figure this out.

Thanks

Gautam 

[Nic Brough -Adaptavist-]

If you are on Jira server 7.6 or above, you can create "priority schemes" which can contain separate lists of available priorities for different projects.

If you're on Cloud, or on lower versions of Server, you will need to talk to all your project people, agree on one sensible list and delete all the extra ones you don't want.

[Alexey Matveev]

Or you can use workflow properties:

https://confluence.atlassian.com/adminjiraserver071/workflow-properties-802592825.html

[Gautam Salwan]

Thanks Nic

Thanks Alexey

I am working on it ,appreciate your taking time to respond

[Nic Brough -Adaptavist-]

Actually, I think it's only resolution you can control in the workflow.

[Gautam Salwan]

Tried but still unable to customize the filter for priority. If some expert can share specific path / steps to do so

[Alexey Matveev]

@Nic Brough -Adaptavist- @Gautam Salwan That is right. Workflow properties can not influence priorities. Sorry, for misleading you. Somehow I confused priority with resolution. I think, the only way to make its own priority scheme for the project.

[Nic Brough -Adaptavist-]

I did that the first time I saw workflow properties too.  I was looking for much the same!