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How to create ticket using Atlassian Assist via Slack Workflow?

Czarina Catambing
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October 26, 2022

Hi, I'd like to create a ticket using the Slack Workflow. I create this workflow
Screenshot 2022-10-26 at 4.19.12 PM.png

You can see that 3rd step is where I'd like to create a ticket. However, opening that step shows a popup that does not even include the most important fields to create a ticket like Description, Priority Level, Ticket type.
Screenshot 2022-10-26 at 4.19.32 PM.png

 

I decided to still try to see if it can create a ticket but it does not do that either. Can you let me know what I did wrong here?

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Rahul Patil
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 5, 2022

Hi @Czarina Catambing ,

this doesn't work as of now, however we have a feature request for this:

this https://jira.atlassian.com/browse/JSDCLOUD-11430

Please vote for this ticket.

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