How to create notification alert for issues with no activity (of a giving number of days)

I'd like to create notification systems where it triggers an email to the assignee to all bugs type that has no activity for a number of days? 

For example

with high priority type = 2 days no activity should trigger an email to the assignee, and with medium type = 4 days no activity should trigger the email and so on. and another notification to project lead when high priority type exceed 4 days with no activity and so on

 

thanks!

2 answers

This widget could not be displayed.

Hi Ahmed,

You are looking for filter subscriptions. Use JQL to create filters and then subscribe the group which is going to use this. With a quick look at your needs I think this should work:

issueType = bug AND priority = high AND updatedDate <= -2d AND assignee = currentUser()

Can you tell if this works for you?

This widget could not be displayed.
Mikael Sandberg Community Champion Oct 17, 2017

You need an app to do it. If you are on JIRA Server you could use Automation for JIRA. I use the lite version to do exactly what you are looking for. I have an automation rule that will send an email if an issue has not been touched for 2 weeks in one of our projects.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

165 views 2 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you