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How to create issue report by user group?

Hien Nguyen May 21, 2015

Hi,

I want to create issue report by user group (QA, Dev, PO...). Is there anyway to get it please?

Thanks,

3 answers

0 votes
Nic Brough [Adaptavist] Community Leader May 22, 2015

How are you storing the relationship between a group and an issue?

0 votes
Justin Burke Atlassian Team May 25, 2015

Hi,

Here is a base SQL query that you can start with that may help you get what you are looking for:

 

select distinct m.parent_name, j.*
from cwd_membership m
inner join cwd_user c on c.id = m.child_ID
inner join jiraissue j on j.ASSIGNEE = c.lower_user_name
order by m.parent_name

Please note that this is written in MySQL syntax.  It may require some syntactical changes to run on your database platform.

0 votes
Hien Nguyen May 25, 2015

Thanks a lot Nic and Justin for your input, really appreciated your feedback.

Let me clarify my needs (so sorry for the confusion),

  • I have a project that store information for multiple clients
  • This project has custom filed named "customer" (required field)
  • This project has some groups: support, Dev, QA, PO, Design...

I want to have summary report on Dashboard and I would love to see it as below (with sample data)

Jira.png

Nic Brough [Adaptavist] Community Leader May 25, 2015

I'm afraid it's still the same question - how are you relating groups to issues? It's no good saying "this project has some groups". Although the table implies you're looking for "number of issues by customer and group", you have to define the relationship. To get you part way to that table, and hopefully explain why you need to define the group/issue relationship, do this: - create a filter for all the issues you want to list - add a "2 dimensional filter results" gadget to your dashboard - Select your "all issues filter" from the step above for the filter - For the X axis, select the "customer" field - For the Y axis, select... er, well, we don't know because we don't know how you are defining the relationship

Hien Nguyen May 26, 2015

Well, an issue assigned to assignee who is in QA, Dev, PO group. Each user/assignee only belong to one group. I tried "2 dimensional filter results" gadget already but there is no "user group" (QA, Dev, PO...) available. Hope it is clear for you now. Any your input is helpful for me. Thanks

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