How to create an automatic backup in JIRA Cloud every 24hrs?

Hi guys,

I am running a JIRA Cloud instance and I would like to automatically create a backup everyday.

Right now I have to login into JIRA and create it manually via Administration->System->Backup Manager->Create Backup for Cloud

In this link it says that "Point in time backups for your instance are taken every 24 hours for purposes of recovery from application failure."

Does that mean it should automatically create a daily backup every 24 hours? Because right now it doesn't do that.

How can I create an automatic backup without running any scripts or else. Is there a Marketplace addon for this?


2 answers

An automatique backup is already made every 24h by Atlassian for recovery purpose.
In the JIRA Atlassian there is an open request for this feature :
This documentation may help you : 

The backups that you, as an end-user, can get to are different.

They are created when you ask for them, with a maximum frequency of one every two days.  You just need to click backup and download, and Quentin's link shows you how to automate it.

But the answer to the question you've asked is "you can't".  The best you can do is the scripted regular download, once every other day.

Hey @Quentin Bellégo [Valiantys], if I need the backup of Atlassian, how would I roll back to their backup?

Should I just contact their support and ask them to roll back to yesterday's backup or how is this handled?

Do you know at which time (morning/night) they create the backup?

Best Regards

No, the Atlassian backups are there for them to do recovery, and are taken at slightly variable times (because they're backing up thousands of Cloud systems).  They're not intended for end users to use.

You can ask, and they might do it, but don't expect them to do it regularly.  If you need backups, use the ones provided by the backup manager.


For everyone who want to automate Jira Cloud backups i can suggest this python script. 

Script and howto use

I am trying to view this website and it's seems like it can't be reached. Can you update the link?

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