How to create an automatic backup in JIRA Cloud every 24hrs?

[Martin Gauss]

Hi guys,

I am running a JIRA Cloud instance and I would like to automatically create a backup everyday.

Right now I have to login into JIRA and create it manually via Administration->System->Backup Manager->Create Backup for Cloud

In this link it says that "Point in time backups for your instance are taken every 24 hours for purposes of recovery from application failure."

Does that mean it should automatically create a daily backup every 24 hours? Because right now it doesn't do that.

How can I create an automatic backup without running any scripts or else. Is there a Marketplace addon for this?

[K. Yamamoto]

I introduced a way to automate backups at Automate online site-backups for Jira and Confluence. It might be suitable for the 1st baby step.

[QuentinB]

An automatique backup is already made every 24h by Atlassian for recovery purpose.
In the JIRA Atlassian there is an open request for this feature :
https://jira.atlassian.com/browse/CLOUD-6498
This documentation may help you : 
https://confluence.atlassian.com/jirakb/how-to-automate-backups-for-jira-cloud-applications-779160659.html 

[Nic Brough -Adaptavist-]

The backups that you, as an end-user, can get to are different.

They are created when you ask for them, with a maximum frequency of one every two days.  You just need to click backup and download, and Quentin's link shows you how to automate it.

But the answer to the question you've asked is "you can't".  The best you can do is the scripted regular download, once every other day.

[Martin Gauss]

Hey @Quentin Bellégo [Valiantys], if I need the backup of Atlassian, how would I roll back to their backup?

Should I just contact their support and ask them to roll back to yesterday's backup or how is this handled?

Do you know at which time (morning/night) they create the backup?

Best Regards

[Nic Brough -Adaptavist-]

No, the Atlassian backups are there for them to do recovery, and are taken at slightly variable times (because they're backing up thousands of Cloud systems).  They're not intended for end users to use.

You can ask, and they might do it, but don't expect them to do it regularly.  If you need backups, use the ones provided by the backup manager.

[David Gabriel]

Hi guys,

since none of the proposed solutions worked for me (or where lacking features), and the scripts provided by atlassian are pretty bare-bones, I created a  bash script implementation that is able to back up confluence, jira and bitbucket. you can find it here:

https://github.com/b2cc/shellscripts/tree/master/atlassian-backup

best,
david

[Steffen Müller]

Same story with me, I wrote a CLI tool using Node.js that features backup retention management and an Opsgenie integration for monitoring. Feel free to check it out: https://bitbucket.org/addcraftio/atlascloud-backup/src/master/

Best,
Steffen

[Stu Lees ️ REVYZ]

Very late to the party on this, but I was scrolling through old cloud backup posts and thought I'd drop some useful resources here.

Full disclosure, we are a Marketplace app developer who make a number of backup solutions, BUT, the resources are not built to 'sell' our products, just to help people build a deeper understanding of the challenges and solutions available to back up, and effectively restore your data.  

[Cloud Backup Resources]
We have a bunch of resources on our website that can help people looking to navigate backups in Jira (and Confluence) cloud.  Here are the main ones;

Guide to Jira Backups  in Cloud:  How to Back Up JIra (3 methods in Cloud)

Our Cloud Resource Centre for Jira (loads of videos, interviews, webinars and resources:  https://www.revyz.io/jira-cloud-resource

Being quite up front, I'm from Revyz and we're a Marketplace App developer who have several backup apps on the Marketplace.   If you ever want to chat about this without getting a hard-sell, then feel free to reach out to me personally.

[Choosing a Backup App]

If you decide to go down the track of using a professional, reliable backup app for your cloud instance, then here is a list of questions that you should be asking of any vendors that you look at:  What to Ask When Choosing a Jira Cloud Backup Solution 

Hope this helps :-)

[Ilya Lagutin]

Hi 

For everyone who want to automate Jira Cloud backups i can suggest this python script. 

Script and howto use

[Parker Van Dyk]

I am trying to view this website and it's seems like it can't be reached. Can you update the link?

[Pieter Van Gool]

https://github.com/90K2/bigboo_labs/blob/master/jira_cloud_backup/jira_cloud_backup.py

[Parker Van Dyk]

Thanks man.