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How to create a mandatory field (user names comma separated) while resolving the issue?

I want to make sure and capture user information who has reviewed the changes and approve while resolving the issue.

Please your help.



1 answer

0 votes
Jack Community Leader Dec 13, 2019

Your best (?) option would be to create a user picker mult-select custom field. This will be a controlled list of users that must be added when adding the list but it is better than a text field since it is controlled. Of course you could make it a text field and instruct folks on how to add names (formatting). But you cannot then readily use JQL to analyze reviewers.

Hello Jack, thank you for the reply. Can you please help me how to configure?

Jack Community Leader Dec 16, 2019

Here are the highlights, you can find details of each step in the docs.

  1. create custom field - Jira settings > Issues > Custom fields > Add custom field > multi-select. Here you will add all of the names of those that may review/approve. Give the field whatever name suits you, e.g. “Approvers”.
  2. create screen including new field - Jira settings > Issues > screens > add screen. Create a screen that will be used in step 3 and include the new custom field.
  3. edit workflow to require updating the custom field when transitioning to done - project settings > workflows > edit. Double click on the transition going to Done/resolved and add the new screen you created in step 2. Add a Validator (field required) to the same transition. Publish workflow.

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