How to create a mandatory field (user names comma separated) while resolving the issue?

[Sudheer Burra]

I want to make sure and capture user information who has reviewed the changes and approve while resolving the issue.

Please your help.

Regards,

Sudheer 

[Jack Brickey]

Your best (?) option would be to create a user picker mult-select custom field. This will be a controlled list of users that must be added when adding the list but it is better than a text field since it is controlled. Of course you could make it a text field and instruct folks on how to add names (formatting). But you cannot then readily use JQL to analyze reviewers.

[Sudheer Burra]

Hello Jack, thank you for the reply. Can you please help me how to configure?

[Jack Brickey]

Here are the highlights, you can find details of each step in the docs.

1. create custom field - Jira settings > Issues > Custom fields > Add custom field > multi-select. Here you will add all of the names of those that may review/approve. Give the field whatever name suits you, e.g. “Approvers”.
2. create screen including new field - Jira settings > Issues > screens > add screen. Create a screen that will be used in step 3 and include the new custom field.
3. edit workflow to require updating the custom field when transitioning to done - project settings > workflows > edit. Double click on the transition going to Done/resolved and add the new screen you created in step 2. Add a Validator (field required) to the same transition. Publish workflow.