How to create a custom email to send to a customer user group upon transition

I have read several of the posts on how to do an email event on a transition but none of them seem informative enough or close enough to what I am trying to do to.

I have a custom user picker field for adding multiple users.  This field is called "deciders".  This is a group of people who will be performing an action "signing off on something" when a user story is transitioned from one status to another.  I want to be able to create my own custom email that contains some text and a link to the user story, giving instructions on what they need to do.  I then want this email to be sent to those who are in the multi users custom field.

Any help is appreciated. 

1 answer

Hey Joe,

You could review JEMH plugin to achieve most of the custom needs you will ever encounter. But I also need to add https://marketplace.atlassian.com/plugins/com.riadalabs.jira.plugins.notificationassistant/server/overview (No bias wink ) as a way to solve your needs.

If you contemplate more custom needs in your instance or already av ScriptRunner should be an alternativ.

https://answers.atlassian.com/questions/43549218

Br, Niclas 

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