How to create Service desk customer using Jira rest api

I need to create Jira customers via Jira Rest Api. 

6 answers

1 accepted

There is a new, experimental Service Desk REST method that allows you to create customers:

    "email": "",
    "fullName": "Fred F. User"

Remember to use X-ExperimentalApi : opt-in as part of the request header. smile



I am trying to create a customer using this experimental method and have no success with it.

Neither "X-ExperimentalApi : true" nor "X-ExperimentalApi : opt-in" helps and Service Desk still returns 404.

The method:


 Here is a screenshot of Postman request. Everything looks fine according to the documentation.
(localhost:8080 - is a local JIRA Service Desk trial instance) 

Screen Shot 2016-12-27 at 1.43.18 PM.png

JIRA v7.2.6

JIRA Service Desk Application v3.2.6

I'd be interested in doing this as well.

Would be great for me too.

I would like to know this as well

I would also like to know this.

Can this please be a thing?

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,864 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot