How to copy all comments from previous issue

Maksim Vysotsky March 29, 2023

I have created two automation rules for creating a new issue and copying all comments from previous issue 
First rule that clone issue:

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And then I have created new rule that potentionally will copy all comments to a new cloned task:
2.jpg

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4.jpg

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But unfortunately the second rule is not triggered and not working. May someone correct my mistakes to make this rules work the way it should?

1 answer

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Kristopher Perez
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March 29, 2023

Hello @Maksim Vysotsky ,

Automations will not trigger each other.  I'm not sure where the documentation says this, but in my own testing this has been my experience.

From a feature design perspective, it makes sense, they wouldn't want a potential endless chain of Automations running wild.

Kris

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