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How to configure "Default assignee" to a particular user?

How to configure "Default assignee" to a particular user?

Currently only available options I can see are

Assign to Team Lead 
Assign to reporter 
Assign to Current User

 

Not covering my scenario where person to assign is neither TL not a reported and not even User but a TL of different department within the team

1 answer

1 accepted

1 vote
Answer accepted

Hi @Fiaz Hassan,

From what you are describing, I derive you are trying to do this through a post function of a workflow. You can use the update issue field post function for what you are trying to do. Select the assignee field after selecting that post function. You should be able to select a specific user there.

Hope this helps!

Hi @Walter Buggenhout _ACA IT_ 

Thanks for the tip, yes you are right i was trying to use post function, by using update issue field I am able to choose required users. 

 

Have a nice day!!

Great to hear that helped, @Fiaz Hassan! Would you also mind to accept the answer if it fixed your issue? That makes it easier to find for other folks with a similar question!

Thx! 

For sure it did, Answer accepted, thanks for the help.

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