How to configure permissions if users with the role tester should only be able to create bugs / CRs?

Some of the testers in my project are not so technical - they seem not to get it that they should only create bugs / change requests but no other issues

 

Is there a way to role specific limit the ability to create so specific issues ?

1 answer

0 votes
Tarun Sapra Community Champion Sep 25, 2017

Hello Sven,

This isn't possible in JIRA out of the box. As permissions are based around issue operations(create, edit , updated etc) instead of specific issueTypes.

https://jira.atlassian.com/browse/JRASERVER-5865

Still, with the use of plugins this can be achieved. Using client side JS this can be done with Behaviour plugin(part of script runner) or in the validation  phase of the "create" transition of the workflow you can add the check that only users with QA role should only be allowed to create bugs and no other types.

Hi Tarun, 

thanks for your feedback!!!

1. using the Validation on the "create" transition works !
(if I validate on a permission that the QA people certainly don't have (e.g. delete all comments...) they cannot create the issue).
However, the JIRA error message names the permission is missing - and this is confusing to QA people("why on earth would someone need the permssion to delete comments while creating an issue...")... but the solution works ...

2. In did not find sufficient documentation on how to limit the creation of issues based on the behavior functionality of scriptrunner (which we have installed)
Maybe you could elaborate a little?

IMHO Atlassian should expand the validation of transitions by user groups - which would solve the problem a lot more conveniently

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,989 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot