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How to close related linked issue when parent get close

Dear all,

We need to implement a new issue type named "major Incident" to which users will link incident related to it like :

- Major Inciden issue
- Incident issue 1
- Incident issue 2
- Incident issue 3

What I need to do is when the Major Incident parent issue is close, I need to close automatically all related Incident issue 1,2 and 3 as above exemple.

What is the proper way to do that in jira cloud I guess by using automation rules ?

Please note that related issue type to Major incident parent are NOT sub task they are linked Issue

Thanks for help
regards

2 answers

1 accepted

0 votes
Answer accepted
Sandesh Shetty Community Leader Jan 05, 2021

@serge calderara ,

you can try to write a automation rule like this ->

trigger -> when a issue is transitioned to done

branch rule -> write a branch rule for linked issues

action -> close all linked issues (change the status to done)

you can customize this as per your use case.

Please find the screenshot bellow for your reference

kindly accept the answer if this resolves your issue

linkedissues.png

Yep - Automation rules is your easiest approach here. 

How would you setup the rules then in order to identify all related issue of a certain types which are not Sub task ?

@Kit Friend the link you post jump to my own post :-)

Sorry new year brain slow... the answer below is better than the post I found on this topic anyway :D 

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