I have a user who change an old user account to replace him.
his email is :
his username is :
his fullname is :
But It seems that his key user is always oldfirstname.oldname
how could I change this because some add-ons use user key and in this case data aren't consistent.
thanks for your help
JIRA Cloud instance
If the user has gone into their profile and changed the way their name is displayed the backend system may still be holding old information you will need to submit a support ticket per the SE I spoke to regarding this issue.
The Jira Marketing team is putting together an ebook on migrating to Data Center. We're looking for pro tips on how you staffed your project team and organized your Proof of Concept. Share yo...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs