The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

How to change the unit of Time to Resolution Average metric -in Service Desk Report gadget-?

Abidin Çiçektepe
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 4, 2019

Dear community,

I have two service desk report gadgets in the same dashboard, both are built on two different service desk projects with same key figure time to resolution average.

However, one of them is shown in hours and the other one is in days.

I checked but couldn't find a setting to change the second one to be shown in hours, neither in the report nor in project settings.

Could you please let me know how I can resolve this issue?

Thank you!

0 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.