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How to change the association between steps? It prevents me from changing workflow

Hey all,

 

Been trying to edit my workflow, so added 2 more steps, with "all" transitions.

However I get the following response:

"You cannot change the association between step '45' and status 'Review'."

 

Step 45 is actually 2 steps before "review", anyone knows what is causing this error?

 

Thank you,

4 answers

I solved the bug, as I would call it, by deleting the status, which in your case is 'Review', and then just adding it again.

Hope this will help someone else atleast.

Piotr Goljan
I'm New Here
I'm New Here
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Mar 30, 2023

Thank you for the information! I had similar problem and your hint solved it.

Thanks!!! I needed to remove the status, save the workflow, then add the status back in.

Defiantly a bug.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Apr 24, 2023

I can not see a "bug" here, just some restrictions that stop people breaking things.

I experienced a version of this but where the step number was no longer in the workflow which initially puzzled me (and prompted the search from which I found this page) because I was both adding AND deleting statuses, and then I followed Henning_Jira Ninja's step of removing the status NAMED in the error (NOT the one which the step number referred to as that had already gone) and readded. I believe in my case the issue related to having added statuses with "Allow all other statuses to transition into this one" ticked before deleting the statuses I no longer required, hence Jira was remembering the "All" transition as including the now missing statuses, so lesson learnt for the future I will do any step deletion before step addition.  Adding in case benefits anyone else but realise this may not cover the usecases of others! Thanks 

I ran into a problem like this just now, and I solved by doing the following:

  1. Get the workflow exactly as you want it in the editor.
  2. Export the workflow.
  3. Leave the editor.
  4. Import the workflow export you just took, name it something slightly different.
  5. Migrate all issues to the new workflow as appropriate.

I hope this helps!

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Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2018

Could you give us the steps you took to get to this error message?

Hi, thanks for the reply!

Sure:

Project setting--> workflow-->Edit and then I  added 2 new steps: Planning and "on hold".

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 18, 2018

That's only part of what you did, could you continue with the rest of the steps you took to get the error?

Sure,

Basically I went to publish dreft, then I marked that I want to save a copy and pressed published. Then I got the error.

 

I tried also without saving a copy and still got the same answer.

Hello, I got the same error (with a different step number): "You cannot change the association between step '22' and status 'Review'."

This happened on a small jira instance v8.11.0 that I use as a test environment. I logged in as project administrator, and I tried to save a workflow draft.

Later on I noticed that I had logged in as jira administrator before (from another tab in the same browser) and did not log out from there. As jira administrator I touched the same workflow (that returned the above error when trying to save it as project administrator).

Maybe that this gives a little hint.

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