How to change status of Parent when children(clone sub-task in other different project is closed)

[Wojciech Szczygłowski]

How to change status of Parent task(from on hold to in progress) when child/ren (clone sub-task in other different project is closed/resolved)- Automation rule

[Vishal Biyani]

@Wojciech Szczygłowski 

Can you share screenshot of the automation that you have written so far?

if you have not written anything so far, I suggest you take a first stab at it.

• Start with a Trigger for Issue transitioned
• Check if the issue is of subtask type
• Branch to Parent
• update the status.

[Wojciech Szczygłowski]

but it's not working i mean -no action were performed in log🤔 

[Dick]

Could you show the audit log entry of your last run of this script? 

Kind regards,

Dick

[Vishal Biyani]

@Wojciech Szczygłowski 

I wrote this quick automation to test. It is working fine at my end

Do note that as far as i Understand you can't have a subtask in one project and parent task in another project.

Epic can be in another project while StandardIssueType can be in another project

[Dick]

Indeed, @Vishal Biyani , that would require a slicing of the story over both projects (linking the stories together) and then monitor the sub-tasks in both stories.

Kind regards,

Dick

[Wojciech Szczygłowski]

@Dick Here is the audit log:

it must be a relation of parent task linked (cloned) to a task(sub-child) all from other projects..

[Dick]

Hi @Wojciech Szczygłowski 

Thanks for the audit log. Please use the log action to write more data to the log, so you can determine easier which step is causing your automation to not trigger. 

Also, you should check the issue type as being of type sub-task, like @Vishal Biyani suggests. Other issues (i.e. epics) could also trigger the automation.

Kind regards,

Dick