Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to change status of Jira ticket in Postman?


I am attempting to update an issue status from backlog to assessment through Postman but am not having any success. I've only seen answers for how to do this through curl, which I do not have access to. Currently, I am attempting a POST with "https://<company url>/rest/api/2/issue/<issueID>/transitions" and the following body:

    "fields": {
        "status": {
    "transition": {
This gives me "Internal server error".
Any tips would be appreciated.

1 answer


can you try to remove the "fields" from your body?

"transition": {
"id": "2"


You can only specify fields for the transition that are also on the transition screen.
The status is set through the transition (and not directly by the user), so you do not need to provide that value. 

I have tried this but I get the same error.

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you