How to calculate lead time from one status to another status automatically in JIRA

I want to calculate lead time from one status to another status automatically in JIRA. e.g. the following status changes.

  • From Open to Verify
  • From Open to In Progress
  • From Open to set assign to team member

Is there any way to perform this? Any info would be welcomed! 

 

1 answer

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If you have JIRA Service Desk you can track all of these by creating metrics for each action you wish to track. 

If you do not have JIRA Service Desk then you will need to write scripts (and have a scripting plugin installed) to capture the changes on the transitions and record them in a custom field.

Thank you for your prompt reply.

How can I create metrics for each action I wish to track? Could you let me know the details, please?

What is "scripting" plugin exactly? Please let me know the exact name.

Also, how do I need to write scripts exactly?

 

I need too. Which script language uses in jira? How can I develop the plugin?

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