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How to block unassigned options from specific project after issue assigned.

Gal Fatal
Community Champion
November 25, 2024

Hi,

I would like to block the option to set the assignee to unassigned after it already have assignee set.

Scenario:

Someone set the assignee to a Jira user.

From this point I would like to block the option to change the assignee to unassigned.

Is it possible to remove the unassigned option from the users list ?  (not in general, for specific cases).

Thanks

Gal

1 answer

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Dick
Community Champion
November 25, 2024

Hi @Gal Fatal , 

You can setup an Automation that is triggered by a change in the assignee field. You can check the previous and new value for this field with their respective smart values:  {{issue.assignee.displayName.fromString}} and {{issue.assignee.displayName.toString}}

If the latter is empty and the former isn't you let the automation repair the original value. 

Hope this helps your case,

Dick

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