How to avoid subtask creation in an specific flow?

Hi,

I need to avoid the action "Create sub-task" in an specific workflow. How can I do that?

I need that sub-task type exists in the project but it's creation must be made in a controled way.

Thanks in advance,

 

Begoña

9 answers

This widget could not be displayed.

What would be your controled way of subtask creation?

This widget could not be displayed.

I need to create substasks by means a transition because when I create a subtasks I need that specific customfields has specific values (calculated values). Also, users only can create subtask in specifc status of issues

This widget could not be displayed.

So you could add a validator in the subtask creation step that parent must be in certain step. Would that be enough?

This widget could not be displayed.

But a validator doesn't avoid the creation action was available to the user. I'd like to deactivate "Create sub-task" jira action located in "More" menu and to include a new transition in my flow in the rigth status to do that. In this action I can include conditions/validatos and postfuntions acording to the requirements I have for creating subtasks.

This widget could not be displayed.

The menu will be available yes, but it will lead to an error "It seems you tried an illegal opperation...", so an user can't use it.

This widget could not be displayed.

And is there no way to deactivate this option?

This widget could not be displayed.

Maybe there is if you do some coding, but I don't know how.

This widget could not be displayed.

Thanks Udo, I'll try with your indications

This widget could not be displayed.

Hi Begoña Bonet,

In the link, Jobin specified hiding Create Sub-Task button by means of JavaScript.

Hope it helps!!

 

Bharadwaj

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Aug 06, 2018 in Jira Service Desk

A is for Activate: Share your top Jira Service Desk onboarding tips for new users!

Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :).  In the spirit of this month's  august-challenge, we're sourcing stories of Jira Service Desk activation fro...

593 views 25 15
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you