How to automatically assign issue to creator?

Hi,

I wonder how to automatically assign issue to creator using post-function. I mean creator not reporter.

Thank you!

3 answers

1 accepted

Hi Lukasz,

Check this article to see how to assign the issue using a post-function  https://confluence.atlassian.com/jirakb/configuring-auto-assign-779158849.html 

I am not sure what you mean by creator though. You can assign it to current user,  lead developer or reporter.  

Regards,

K

Thank you for your answer! I know this page, unfortunately it doesn't solve my issue.

Reporter and Creator can be different persons. When the issue is created it's done by the Creator (and you can filter issues referring to this "role": https://confluence.atlassian.com/jirasoftwarecloud/advanced-searching-fields-reference-764478339.html#Advancedsearching-fieldsreference-CreatorCreator). Reporter is simply the person pointed out by Creator as the person reporting the issue - usually it will be the same person, but it may be any user.

In my company we have many issues reported by top level management - usually they just let people know of a bug or new feature and want to see the things done. In such case when the issue is resolved I want the Creator to be assigned to the issue (e.g. for testing and further action), however I want to know who the real Reporter is (e.g. b/c when we close the issue the Reporter gets notification).

Regards,
Lukasz

Hi again Lukasz,

I'm not sure if you can achieve what you want with plain JIRA, but if you install script runner and add a script as a post function, a simple script like "issue.assignee = issue.creator" should do the job.

  1. Install Script Runner for JIRA
  2. Edit your workflow (in text form).
  3. Click on the step name of the first status, usually "Open".
  4. Click on "Create Issue" incoming transition.
  5. Click on "Post Functions" tab.
  6. Click on "Add post function" link.
  7. Select "Script Post-Function" radio button, click on "Add" button
  8. Click on "Custom script post-function" link.
  9. Enter inline script

Regards, 

Konstantin

Thank you, it works! :)

ps Strange... I was trying this solution before posting here and it didn't work. I must have made some mistake.

Reporter is the creator (of a JIRA issue), if you are not referring to the "creator" ( as in the guy in the sky). In JIRA there is no such thing as a creator.

0 votes

Creator is now a separate field in JIRA and is stored differently from reporter. You can search using creator, just like you do with reporter. However, there is no default post function to assign an issue to creator.

JIRA Suite Utilities plugin (Free) and JIRA Misc Workflow Extentsions (Paid) both have copy field value from one field to another. You can try those to copy the value from creator to assignee and see if that works. I have used it for other fields but not for creator yet. Worth a try!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,982 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot