How to allow all users ips to access jira server

Question

Hello,
I'm the admin of the jira server and I'm facing a problem that each member of my team need to connect to jira server from his home to create or modify new tickets.
What i need to know is how to add ip adresse of each one to be able to connect to jira server.
Thank you for your help.

marouane baini · Answer

Thank you for your response i will try to chack the firewall routing.

Nic Brough -Adaptavist- · Answer

>For now jira accept only users that connect from company machine(company ip adress).

Ok, that's a matter for your network people.  Jira is firewalled (or possibly routed) away from the internet, so only systems inside your network can get to it.

Either your network team needs to change the firewalls and routing to allow access over the internet, or you need to get them to set up a VPN (which makes your incoming connection look like it is from inside your network), as Tayyab said.

marouane baini · Answer

Thank you for your response,
Can you please see my reply to Nic Brough where i explain more .
Thank you very much