How to add watchers to create and edit issue

Hi How to add watchers while creating issue ?

8 answers

1 accepted

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Hey,

I don't want to offend you but have you actually tried to search this forum or use Google before posting your question? These are the first hits for the google search: "jira add watchers during issue creation": (the first one even gives you the righ answer as Jobin did...)

https://confluence.atlassian.com/display/JIRAKB/Add+watchers+in+the+Issue+creation+screen

https://jira.atlassian.com/browse/JRA-5493

https://answers.atlassian.com/questions/89704/manage-watchers-in-create-issue

https://answers.atlassian.com/questions/175653/how-can-i-add-watchers-while-creating-an-issue-with-ondemand

https://answers.atlassian.com/questions/16717/can-i-add-watchers-while-creating-new-issues-at-once

http://comments.gmane.org/gmane.comp.java.jira.user/59997

http://justinit.wordpress.com/2010/12/17/jira-add-watchers-at-issue-creation/

I mean everyone here is happy to help out anytime but this is sth. that has been answered like a thousand times...

Cheers

Christian

A good 20% of the questions here are answerable with lmgtfy, it's quite a sad indication that people are too lazy to try for themselves.

It's also one reason I'd like to see a "top 10 answers" type thing here, with some sort of pre-posting check for the questions we've all seen a million times (field level security, multi level sub-tasks, etc)

A "top 10" would be a great idea indeed. The forum search functionality isn't the best either. I find myself going back to Google using the site search (site:answers.atlassian.com) all the time...

Now this is the #1 result on google ;)

If only Atlassian had a place people could come to get answers to questions... If people come to the Atlassian "Answers" forum perhaps responses like "Just go Google it" would be incredibly inappropriate. @Christian Czaia gave an excellent answer and I don't understand why he had to throw in the snide remark implying that asking questions on the Answers forum is not a reasonable option to users. I hope that someone at Atlassian realizes that questions like this are the ones that produce those Google results that @Christian Czaia suggested using. Now, this example of a lack of customer service is the staple response that all users will see when they ask this question. A perfect lesson in improving your customer support.

Hey @Jeff Pignataro , I didn't imply the asking questions here in this "customer" forum was unreasonable. This is a forum where customers ask questions and usually other customers (like me) try to answer them. Sadly, a lot of users, instead of spending a minute or two to do some research, just ask a question because they are too lazy to find the answer in the first place. Others, like me actually spend time to answer these questions. A while ago questions that had been answered multiple times could be closed as duplicates. This is not possible anymore so the forum gets cluttered up making it real hard for people to actually find the right answers...

My point is that if you aren't willing to answer customer questions regarding the product, then don't. There's no need to scold people for their inability to perform (or understand) internet research. Personally, I'm a software developer and have no problem researching issues and finding solutions on my own, but that doesn't mean that I would expect my manager (who is not nearly as computer literate) to be able to do the same for issues that he comes across. If he had a question - even a simple question - I would expect to be able to recommend he ask his question on the customer support forum and not be scolded for being unable to perform his own research. Consider this: A customer walks up to you face to face and asks you a question. Would you reprimand them for wasting your time or politely answer the question and perhaps give them suggestions of ways to find similar answers on their own in the future? Tone is everything. Also, please be aware, I will not be able to reply to this as there is a restriction which only allows me to comment once every 24 hours and I'm not interested in having to schedule a single response every 24 hours - seems incredibly silly but it is what it is.

The 24 hour thing is to reduce the impact of Spam accounts. As you comment and interact more, your karma rises and the restrictions go away.

Hey. Why JIRA doesn't include this feature natively? I have always big problem with this. Always I write new issue or task have to catch up all people "can you add your self like watcher to this issue please because I can not do it for you?".

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By default, JIRA doesn't allow it. Try this plugin: https://marketplace.atlassian.com/plugins/com.burningcode.jira.issue.customfields.impl.jira-watcher-field

You can add the watcher field to Create screen.

Yes, install the plugin and add the custom field as described the documenation. You can then add the field in any screens you want.

Do you know how to add it?

What about JIRA Cloud?

Not available for Cloud.

Sad...Always have something for JIRA server, not cloud:(

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I believe the answer to this question can now be found at https://confluence.atlassian.com/jiracoreserver071/editing-and-collaborating-on-issues-802172683.html

Watching and voting for issues

What permissions do you need?

To view other users watching or voting for an issue, you need the View Voters and Watchers and Manage Watcher List project permissions.

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Did I do something wrong, b/c it is just another field with the user pick list? ... So now on View I have 2 watcher fields, the new one and the old one?

I have the same problem here. Did you find a solution?

Remove the watcher field from issue view screens.

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O.k. but the mentioned workaround does not work fuer OnDeman installations. Does anyone have another idea?

There isn't one for OnDemand

So... it is not possible for OnDemand?

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There appears to be an autowatch plugin for ondemand instances which would allow you to get closer to what you want, but not exact: https://marketplace.atlassian.com/plugins/com.atlassian.addon.connect.jiraautowatch

Automatically manage watchers based on defined JQL queries

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I am trying to install JIRA Autowatch to my OnDemand/Cloud instance but it is not coming up on the Add-ins page. It says it is free for OnDemand though. Has anyone installed it recently?

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You can do this by using our plugin Autowatch for Jira (it's paid). Just setup a rule that will match the issues you're creating and it will automatically add all those users or groups to the issue as watchers.

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