I have tried to set email notification for judge if log work is not null?
if the condition is true then mail to current asignee,reporter and watcher to alert they should log work for the issue.
if it possible to add custom event(judge field or event is null?) then send e-mail?
Are you wanting:
If #1, there's an event in the notification scheme configuration called "Work Logged On Issue." Just set Current Assignee, Reporter, and Watcher as who should be notified if this event happens.
If #2, you can create a filter to show you issues which have no work logged to them using this query, then you can subscribe to this filter to receive emails about which issues are in this filter or put it on a dashboard to view the issues that way instead. You can add additional parameters to this search, but you at least need this:
timespent = 0
Unfortunately, not that I can think of. Notifications for issues are sent out when events are fired (i.e. when something happens to the issue, like an updated field, new issue created, new comments, work logged, etc.).
I haven't tried this, but you might be able to create a filter that is specified to the current user, then only those people would get updates if they are subscribed to a filter. Basically, create a filter using this query:
timespent = 0 AND assignee = currentUser()
Then, create a group subscription to this filter with a group that contains all of the possible assignees. I think this will cause each user to get a tailored subscription to see only their issues, but I haven't tested and can't confirm.
NOTE: you can change "assignee" in the query to be "reporter" or "watcher" if you want separate queries for those, too.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hi, everyone! Molly here from the Jira Service Desk Product Marketing Team :). In the spirit of this month's august-challenge, we're sourcing stories of Jira Service Desk activation fro...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs