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How to add calendar drop down to different date options

Trying to have the calendar drop down like shown below for date of audit. 

 

Jira issue.JPG

1 answer

1 accepted

1 vote
Answer accepted
Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 15, 2023

Hello @joseph nagy 

Welcome to the Atlassian community.

Are you working with self hosted Jira (Jira Server or Jira Data Center) or Jira Cloud?

If your URL is similar to the following you are working with Jira Cloud.

https://something.atlassian.net

Otherwise you are working with self-hosted Jira.

Date of Audit is likely a custom field in your environment. If your Jira Admins created it as a Date Picker field then it should automatically give you a calendar pop-up when you click in the field.

Jira issue_01.JPG

Looks like cloud based JIRA. 

I am taking over from a person who doesn't work at my company anymore. I have only found Date Requested, Review Date and Due Date that have the calendar attribute. I am not sure the process to add the calendar drop down to any other date column. 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 15, 2023

Hello,

That is not a Jira Cloud URL. All Jira Cloud (SaaS product) URLs are in the domain atlassian.net. Your URL indicates you are using a self hosted product, either Jira Server or Jira Data Center.

In order for a field to present a calendar pop-up the field must be created as a Date Picker or Date/Time Picker type of field. It is not possible to change the type of the field after it is created. If the field was not created as the type you need then you would have to replace the field with a new custom field of the correct type.

Only a Jira Administrator can create custom fields and make them available in projects on screens.

If you are new to Jira Administration I recommend that you visit the Atlassian University website and take advantage of free administrator training courses that you find there.

Additionally there is a lot of documentation about administering Jira systems with detailed documents on different administration tasks, like creating custom fields. This community even includes a link to the documentation library.

Screenshot 2023-11-15 at 11.36.24 AM.png

You will need to select Data Center and Server to get to the documentation library for your hosting type for your Jira product.

Screenshot 2023-11-15 at 11.37.38 AM.png

After selecting your hosting type and product you'll need to make sure to select the version of the product that you are using.

Screenshot 2023-11-15 at 11.39.06 AM.png

 

Then you'll be able to access the documentation relevant to your version of the product.

You can also find many videos on YouTube demonstrating these tasks.

One last question, How do I contact the administrator of my board? I tried putting in a ticket but an error pops up saying it is unavailable. Thanks for the support so far. 

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Nov 17, 2023

If you don't know who the administrator of your Jira system is, you will need to reach out to people within the company that manages the system. You could start by contacting the person who initially helped you get access to it. Or you could reach out to the IT support team of the company.

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