How to add auto reminder

Is that possible in jira to add reminder or email notification to user after 1 month (customise) closing of issue

2 answers

2 votes
Timothy Chin Community Champion Jan 19, 2013

That's definitely possible. Use JIRA's email notification. Create a filter that will select issues that were closed 1 month ago and subscribe to it.

Renjith Pillai Community Champion Jan 20, 2013

And may be add a group subscription so that everyone need not manually subscribe. Include assignee = currentUser() in the JQL so that everyone receives those issues which they are supposed to look at rather than every issue for everyone.

Renjith Pillai Community Champion Jan 20, 2013

It's not after creating filter, it is in the criteria that you use for creating the filter.

Use the 'updated' field or 'resolved' field and specify the date as 1 month ago, which is sufficient in most cases.

Or create a custom field called 'Closed Date' which gets filled when the issue transitions from Resolved to Closed (use a post function which copies the value from Updated field to Closed Date field)

(And the existing post function you mentioned, go ahead and remove it)

Create a filter that will select issues that were closed 1 month ago and subscribe to it.

>>

I have created filter, manage it also,you answered me "that will select issue that were closed 1 month ago" that setting i did not found in filter subscription , i just found schedule parameter but not the condition (closing condition ), i want to notify vai mail after 1 month closing of issue ,

i have done post fuction also but it sending mail immediatly that i dont want

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