How to add auto reminder

Is that possible in jira to add reminder or email notification to user after 1 month (customise) closing of issue

3 answers

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Timothy Chin Community Champion Jan 19, 2013

That's definitely possible. Use JIRA's email notification. Create a filter that will select issues that were closed 1 month ago and subscribe to it.

And may be add a group subscription so that everyone need not manually subscribe. Include assignee = currentUser() in the JQL so that everyone receives those issues which they are supposed to look at rather than every issue for everyone.

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It's not after creating filter, it is in the criteria that you use for creating the filter.

Use the 'updated' field or 'resolved' field and specify the date as 1 month ago, which is sufficient in most cases.

Or create a custom field called 'Closed Date' which gets filled when the issue transitions from Resolved to Closed (use a post function which copies the value from Updated field to Closed Date field)

(And the existing post function you mentioned, go ahead and remove it)

Create a filter that will select issues that were closed 1 month ago and subscribe to it.

>>

I have created filter, manage it also,you answered me "that will select issue that were closed 1 month ago" that setting i did not found in filter subscription , i just found schedule parameter but not the condition (closing condition ), i want to notify vai mail after 1 month closing of issue ,

i have done post fuction also but it sending mail immediatly that i dont want

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It has been a long time but since there is no accepted answer I want to highlight another solution. You can use "Issue Reminders" add-on to create a reminder that will notify you or any other user at any time. You can add reminder custom field on issue transition screen and create a reminder as you requested.

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