How to a group to JIRA Administrators in global permissions

Sandy Pflugfelder March 6, 2018

I am trying to add a group to JIRA Administrators in Global Permissions but it's not working.  No groups are showing, even though I have many groups. 

I am going to System > Global Permissions and trying to add a permission:  Scrolling to the bottom (Add Permission), for Permission selecting "JIRA Adrministrators" but then for Group, nothing is accepted.  It defaults with "Anyone" but doesn't let me pick one of my groups.  How can I add a group to JIRA Administrators?

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Edwin Kyalangalilwa
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March 6, 2018

Hi Sandy,

Try typing the full name of the group you're trying to add, then it might show up. I've ran across this before, and it worked when I typed the whole name. 

Sandy Pflugfelder March 6, 2018

Thanks for the reply; however, I tried that and it still comes up "No Matches."  Any other suggestions would be greatly appreciated!  Thanks!

Sandy Pflugfelder March 6, 2018

I just tried it again, and it's working.  Earlier today, nothing in that list was appearing, and now, all groups appear.  Something must have been broken...  Thanks for the response.

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