How to Share Watched Issues with Team

[ian_m]

I work in a cross-functional team that is only interested in certain tickets from certain projects. I manually "watch" the tickets that pertain to what my team is concerned with, and I'm wondering how I can create a filter or otherwise share the tickets that I'm watching with the rest of my team? Can I tag these tickets somehow and then filter for the tag?

For additional context, this is the filter that I would like to share the results of with my team: 

issue in watchedIssues()

[Trudy Claspill · Accepted solution]

Hello @ian_m 

Welcome to the Atlassian community.

Are the other team members licensed user of Jira with access to all the same issues that you might be watching?

Do you want the users to get the list by going into Jira, or do you want to email them the list?

If they are licensed users of Jira with access to all the issues you might watch, then you can create and save a Filter, and share the filter with those people. Then they can run the filter at any time.

You could also use a Dashboard to display the results of the filter.

However you would need to use a different filter because watchedIssues() returns the list of issue watched by the user executing the filter. For other users, that filter would return the issue they are watching, not the issues you are watching.

Instead you would use:

watcher in ("your-atlassian-login")

...where you replace your-atlassian-login with your actually Atlassian Cloud login. That would produce a list of issues that you, specifically, are watching.

If the users are not licensed users of Jira then they will not be able to get the information directly from Jira on their own. In that case you would need to work with an Administrator to construct an Automation Rule that would retrieve the list of issues using the same filter and email it directly to the specified users. With an Automation Rule it is possible to email Jira information to unlicensed users.

[ian_m]

Thank you! That's perfect!