How to Reset Issue Key Numbers in Jira Cloud?

Purnendu Chavan January 5, 2025

 

Hi,

I am using Jira Cloud and would like to reset the issue key numbers for a project. Currently, the issue keys are in the format PROJ-101, PROJ-102, and I want them to start again from PROJ-1.

Is it possible to reset or reconfigure the issue key numbering in Jira Cloud? If not, are there any workarounds or best practices to achieve this?

Any guidance from the community would be greatly appreciated. Thank you!

1 answer

2 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2025

Hi Purnendu,

It is not possible to reset issue key numbers for a project in Jira Cloud. 

Here is the request if you would like to vote for and follow it. 

https://jira.atlassian.com/browse/JRACLOUD-34286

The workaround right now would be to create a new project.

Trudy Claspill
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 5, 2025

Adding to this...

Why do you want to reset the numbering? What problem are you trying to solve?

Issue numbering starts at 1 in a project by default. If the issues are currently being numbered 101 and greater then one might conclude that the numbers smaller than 101 have already been used. An issue key can't be used for more than one issue. If an issue with the key PROJ-1 currently or previously existed the you can't re-use that key.

If you explain the problem you are trying to solve, then perhaps we can address that.

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