We created an account for a person in the company, which we then deleted since it was created in a different format from the other accounts.
We have noticed from time that we have an anonymous user editing and resolving issues. We figured out that it was the deleted account. Somehow, this person is able to still be logged into the account and comment, resolve, close, and edit things.
How can we prevent this and ensure that the account is fully deactivated. This can pose a major security risk down the line if we need to remove users from Jira due to firings or layoffs.
Actually, this is almost certainly nothing to do with the deleted account. Once the account has been deleted, they cannot log in. That's it. It's gone, dead, totally secured.
What you have probably done is allowed "anyone" to edit, comment, resolve, close etc. Check your permission scheme(s). If you see the word "anyone" anywhere, that's the problem. You also need to check the workflow transitions ALL have at least one condition, even if it is just "is in jira users" or "in role of user"
Since you are on onDemand, you will have to manage the user's application access. See https://confluence.atlassian.com/display/AOD/Managing+application+access#Managingapplicationaccess-GrantingForExistingUserGrantingandrevokingapplicationaccessforanexistinguser
Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs