Hi Community,
I'm currently exploring ways to integrate Jira with external project management tools to streamline our workflow and improve efficiency. Our team uses a combination of Jira for issue tracking and an external tool for managing broader project tasks.
I’ve found a guide on website that outlines several integration methods and tools that could facilitate this process. However, I'm interested in hearing about your experiences:
Your insights would be greatly appreciated!
Thank you!
Hi @Aqib Junaid ,
Hope you are doing well. I am Dhiren, one of the Solutions Engineers working at Exalate.
I would recommend you to try out a fully decentralized solution like Exalate to integrate your Jira with External tools.
Can you please share the name of the tool that you are interested to connect with Jira?
Exalate supports the sync for (Jira, Azure DevOps, GitHub, ServiceNow, Zendesk, Salesforce) etc out of the box and we have a team who can help you develop a custom connector for any legacy/work management system not listed above.
Thanks, Dhiren
Hi @Aqib Junaid, it depends which other tools you plan on connecting to Jira and how much work you plan on syncing between them.
In terms of pitfalls, here are a few to keep in mind:
it's also important to keep in mind how integration solutions are priced. Some bill by "operation" or "changes" in which case every edit anyone makes to any synced task or issue counts as one change. So if ten people all edit the same task over the course of a day, that's 10 changes.
Others bill by the total quantity of tasks or items you sync in any given time period, and so on. So it's not always easy to gauge where your needs might align with the best platform/price for your team.
Other challenges relate to your team's comfort with coding since there's a range of code, low-code and no-code tools to choose from. A no-code tool gives you complete control over how your tools sync without needing to write any code.
The best way to avoid duplication errors is to make sure your logic/rules don't overlap and try to apply strict filters or conditions.
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