How to Copy comments of linked tickets from different Jira server

ramesh prasath May 5, 2022

We are having two Jira servers be it Jira1 and Jira2. I have linked ticket-1 (from jira1) and ticket-2 (from jira2). so if there is any comment added in ticket-1 should be copied to ticket-2.

Am aware we can draft an automation rule to accomplish this, but how could I able to enable that rule between two Jira servers.

Or if there is any other way to accomplish this pls let me know.

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Fabio Racobaldo [Herzum]
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May 5, 2022

Hi @ramesh prasath ,

I'm not aware that you can accomplish that operation through an automation. My suggestion is to try the following app https://marketplace.atlassian.com/apps/1211491/herzum-quick-linker?tab=overview&hosting=datacenter

Hope this helps,

Fabio

ramesh prasath August 9, 2022

Thanks for your suggestion @Fabio Racobaldo [Herzum] , this helps. i have submitted this plugin for review to our higher management got first level of approval.

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