How does "Notification" field functions in JIRA edit screen JIRA 7.2.3?

Email was not sent when an email address was entered in the "notification" field in Jira issue edit screen. JIRA found the right email address after I entered the first few characters of the email address. 

There is no problem with "watchers" on issues receiving email notification. Also, we can share issue by entering the email address by clicking on the "share" icon next to the "Export" Icon on the issue screen. 

1 answer

1 vote

JIRA does not have a "notification" field off-the-shelf, so this is something one of your admins has added. 

You'll need to get them to check what the intention of the field is, and how they've set it up to be sent emails, as JIRA assumes basic security and by default only emails people who have permission to see the issue.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published 4 hours ago in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

16 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you