How do you resolve Error 403

Romy Kinobi June 19, 2024

Hi Team,

I have recently encountered error 403 while using Jira's ticketing system. I read Jira's support page about it, but I would like to ask everyone here if there is a way to resolve error 403, and what error 403 may constitute in Jira's context.

Thank you.
Screenshot 2024-06-19 170320.png

2 answers

0 votes
Romy Kinobi June 20, 2024

Is there any bug currently happening in JIRA? We found this documentation but don't understand how to fix the issue by following the guidance.

https://confluence.atlassian.com/jirakb/403-forbidden-error-when-accessing-some-jira-pages-1207191425.html#:~:text=Bypassing%20the%20proxy%20as%20outlined,will%20also%20fix%20the%20problem

0 votes
Bert Roos June 19, 2024

They seem to be facing an operational issue. I'm trying to open an existing support issue but get a loading spinner that stays there forever.

Romy Kinobi June 20, 2024

Is there any bug currently happening in JIRA? We found this documentation but don't understand how to fix the issue by following the guidance.


https://confluence.atlassian.com/jirakb/403-forbidden-error-when-accessing-some-jira-pages-1207191425.html#:~:text=Bypassing%20the%20proxy%20as%20outlined,will%20also%20fix%20the%20problem

Bert Roos June 20, 2024

Yesterday, the support system had an issue, but that is resolved now. I don't know how to resolve your issue.

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