How do you migrate issues from one Jira Instance to another Jira instance?

[Jesse Anson]

We want to migrate issues from an existing instance of Jira used by our 3rd party vendor and import them into our newly set up OnDemand instance of Jira.

Workflows are different between the two instances. What do we need to do? Is this something we can handle ourselves?

Please advise.

Thanks.

Jesse Anson - jessicaanson@healthgrades.com

[SimonS · Accepted solution]

Hey Jesse,

There are instructions to importing JIRA issues to OnDemand here:

http://confluence.atlassian.com/display/AOD/Importing+Issues

Essentially, you create a backup and use the import wizard to import it.

The import will wipe out what you have in JIRA OnDemand, so be warned!

-Simon

[Jesse Anson]

Is there any way to just load in issues for 1 project on the new instance of Jira without impacting the other jira? I'm starting down the path of manually updating but was just curious. Certainly don't want to overwright anything.

[SimonS]

I'm afraid there isn't a way to import one project. However, you could get a backup of your OnDemand data, import it into a local, evaluation version of JIRA, use the "project import tool"

(http://confluence.atlassian.com/display/JIRA/Restoring+a+Project+from+Backup)

And then re-import the data back to OnDemand.

It is a bit of legwork though and might not be worth the effort. We also don't (ofically) support giving out OnDemand backups unless you are moving to a download version of the licenses. Since it would be your first time requesting a backup, and you are already a paying customer, it may be worth filing a ticket in our support portal requesting a backup.

https://support.atlassian.com/secure/Dashboard.jspa

[Andre Lehmann]

Why not make a csv-import? There you can map all your fields and all your status.