How do you increase file size limit on attachments?

[Marisa Randall]

Looking to gain the steps or feedback on how you increase the file size attachment limit for Jira stories on a Sprint board. We have some files that do not successfully upload and it's due to the size. 

How do we increase the size limit for our users to attach bigger files?

[Michael Thompson · Accepted solution]

Found it!  In Jira Cloud, go to Jira Settings -> System -> Attachments and you will reach the attachments settings that you can change. You must be an admin to do so, of course.

[Marisa Randall]

Amazing, thank you so much for the details and feedback. Much appreciated.

Marisa R.

[Mona Thakur]

Hey Michael, 

Would it also work if I try to upload xray report xml file for any test execution?

[Michael Thompson]

I'm not sure how you do it in Jira Cloud, but this is how you'd do it in Jira Software.

1. Login as a Jira administrator, click on the Administration cog, and select System.
2. Scroll down the left nav bar to the Advanced section and click on Attachments.
3. From here you can edit the max size of your attachments.

[Sasha]

do not successfully upload and it's due to the size. 

Can you share details of how you determined that? It depends if you using new Jira UI or an old one. If it's new Jira file size limit shouldn't be an issue as far as I understand  ;-)

[Sasha]

I take it back. It seems like there is 1GB limit in Jira Cloud and you can't change it. Still digging.