I'm interested in hearing how you handle feedback in JIRA.
How do you organise the feedback and turn it into stories/issues for other 'development' projects?
How often do you and how do you "develop" feedback (bucket, consolidate, merge, ask followup questions)?
As for me, I use Customer Case add-on to organize feedback and turn it into issues for JIRA projects.
Try it. I think it helps you a lot.
Feedbacks are converted into issues at jira.atlassian.com, where we have different projects for different products, and they are reviewed by our Product Managers on a regular basis. You can view our implementation of new features policy at: https://confluence.atlassian.com/display/DEV/Implementation+of+New+Features+Policy
Please note that we do not publish roadmaps, but you can add yourself as a watcher on bugs/improvements you’re interested in so you can get notified on updates.
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